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Terms and Conditions – Privacy Policy

 

Our terms and conditions set out how your personal information is processed and used. By visiting our website sycamoresquaregroup.co.uk you are accepting the practices described below. For further information please contact the Data Protection Officer as follows: Data Protection Officer at enquiries@sycamoresquaregroup.co.uk

 

Information we collect

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Where entered we will also collect personally identifiable information when it is provided as part of a query or form submission as scheduled below.

How do you collect information?

When you submit a query on our website, as part of the process, we collect personal information you give us such as your name, and email address. Your personal information will be used for the specific reasons stated above only. It will never be sold or distributed to any third party.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support

  3. To be able to contact our Visitors and Users with service-related notices.

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to send updates about our company if subscibed, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. If you don’t want us to process your data anymore, please contact us at enquiries@sycamoresquaregroup.co.uk

How do you use cookies and other tracking tools?

Our website uses Cookies, to help us make our website provide a better user experience. In general, cookies are used for essential cookies, retain user preferences and provide anonymised tracking data to third party applications like Google Analytics. You may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

By using our website you agree to our use of Cookies.

Links to other websites

Our website may contain links to other websites. If you follow a link to any of these websites, please note that they may have their own privacy policies and we do not accept responsibility or liability for these policies. We urge you to check the privacy policies of any sites you visit. Please note that the presence of a link to another website on our website does not imply any kind of endorsement or recommendation of that site.

Legal disclaimer

We endeavour to ensure that all data on this website is accurate and up-to-date. In the event that an error or omission should occur Sycamore Square Group does not accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this site, howsoever caused. The content is provided without any warranty or liability and we do not warrant that use of the website will not infringe third party rights.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at enquiries@sycamoresquaregroup.co.uk

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